Aims

The aims of the programme are to:

• Supply you with the analytical framework and language to describe organizational culture, and diagnose its problems in everyday language
• Equip you with a toolkit of strategies and tactics to address the key communication problems you encounter
• Develop an understanding of organizational complexity, of people processes within an organization, and ways to handle this complexity
• Enhance the effectiveness and impact you have in your role
• Show you how to create a cooperative and supportive environment for people to work in
• Enable you to communicate effectively with a wide range of people from diverse backgrounds
• Increase your confidence dealing with situations where you encounter power dynamics, ethical dilemmas, or need to facilitate or make presentations to others

The Benefits to You / Your Organization

• Develop new ways of working that increase morale and productivity
• Understand yourself better and develop a greater awareness of the interactions around you, and your influence upon them
• Identify the problem areas in your organizational culture and barriers to your successful development and know what action to take to remedy these
• Communicate those areas clearly to others in everyday language
• Increase your positive impact on other people

This course will be delivered through five three-day workshops taking place on alternate months between September 2010 and May 2011. (full details of dates)

The programme will be delivered at our training facility in Desford, Leicestershire.